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Order status

Track your
order.

Enter the Receipt ID from your confirmation email.

Your Receipt ID is on the confirmation email sent when payment cleared. This opens your order status on the FamilyMake app.

What happens after you pay

  1. 01

    Payment cleared

    Your Receipt ID is issued and the file goes into the queue.

  2. 02

    In production

    Printed, checked, and finished. Standard turnaround is 48 hours from payment.

  3. 03

    Dispatched

    A tracking link goes to your email the moment it leaves us.

  4. 04

    Delivered

    1–4 business days after dispatch, depending on the city.